The Story:While happily filling in my timesheets at work today (@ 8:15 a.m.) I get a call from a number I have never seen before. I pick-up the phone and the person on the other end (Mr. Jordan) proceeds to greet me and then ask questions regarding my 2001 Acura 1.6EL that I sold a few months back (He has just started to have engine problems this week!). He is a nice gentleman and I try to be as helpful as possible knowing fully well that the car has been used by other people (of whom I will never know) who may have done a lot of damage to it. Since Mr. Jordan has questions for me I proceed to ask him (politely) how he got my information – he tell me that he has my home and work (with extension) numbers as well as my home address and the company I leased my car from. I immediately have this sinking feeling in my stomach that many a stalked victim has felt. I proceed to light fires under assess of all the people I know may have had access to my information and could have shared it.
The Players & Investigation:Honda Canada – They do not give out any information about your car or ownership. They do not regulate Honda Dealerships and have no legal obligation to ensure that Honda Dealerships follow Honda Corporate privacy policies.
Note the legal birdseed: If you are an owner of a Honda or Acura brand product and you wish to obtain access to your personal information or
prefer not to receive marketing information from Honda Canada, please contact Honda at 1-888-946-6329 and your Dealer.
Honda Canada Finance – Collects everything on you as they deal in financing and loans. They only share your information with Honda Dealerships & yourself.
MTO (Ministry Of Transportation) – Only provide vehicle VIN number, description, color, & history on the car - They do not keep any other personal information (I hope!)
The Owner – I have access to my information at all times (a very good thing)
The Honda Dealership (The entity that you lease a vehicle from an/or who buys back the car) – Is not governed by any privacy laws and operates true cowboy style. Notice how Honda Canada expects you to connect with your Dealership regarding privacy issues – Classic “I wash my hands of your information” technique.
Other ways to get your contact details:- 411 online search
- The dealer is the buyers friend
- The dealer sells your lease information to the buyer
- The buyer lies and gets your information from Honda Finance and/or The Honda Dealer
Though everything does point to your Honda Dealership as the main culprit (for now).
I will be taking up this issue of information privacy with Honda Canada and will try (Call me “David”) to get them to put some much needed pressure on the Honda Dealership in question to plug the flow of personal information to other 3rd parties.
The Solution:
- Provide Honda Finance with the least amount of information (only that what is required nothing more)
- Check with Honda Finance on the total amount of times your car ownership has been requested
- Share the basic (I mean minimum) information with Dealerships